Outsourcing Services
Business Process Outsourcing With Dedicated Teams
We give you dedicated teams who take on the administrative, technical and back-office work your people shouldn’t be buried in, using your systems and following your processes.
The Dedicated Team Model
One Team, Dedicated to Your Work
Every outsourcing service runs the same way, so adding a second or third service feels familiar from day one.
Dedicated to You
The people we assign learn your business and work on your tasks, not a rotating queue of strangers.
Inside Your Systems
Your team works in your tools and follows your processes, with the access you approve.
Managed by Medlink Workforce
We look after hiring, training, cover and day-to-day management, so you manage the work, not the people.
Our Outsourcing Services
Five Services, One Way of Working
Each service has its own page with the tasks we take on, how the work runs and answers to common questions.
Healthcare Administrative Services
We handle scheduling, medical data entry, billing and claims support, and records for your practice.
- Patient scheduling and coordination
- Medical data entry
- Billing and claims assistance
- Documentation and records management
IT Services Outsourcing
We run your helpdesk, cloud support, network monitoring and day-to-day infrastructure management.
- IT helpdesk support
- Cloud services support
- Network monitoring
- Infrastructure management
Virtual Assistance
We keep your calendars, inboxes, data entry and customer conversations moving, every working day.
- Administrative task management
- Calendar and email support
- Data entry and management
- Customer support assistance
Accounting Assistance
We support your finance team with payables, receivables, invoice processing and financial data entry.
- Accounts payable
- Accounts receivable support
- Financial data entry
- Invoice processing and reporting
Legal Process Outsourcing
We help law firms and legal teams with document management, contract review support and research.
- Legal document management
- Contract review support
- Compliance process assistance
- Legal research and reporting
Which Service Fits?
Find the Right Support in a Minute
Start from the problem you want solved. If you are still unsure, we’ll help you choose in the consultation.
front-desk and billing support for a clinic or practice
someone to run calendars, inboxes and data entry
help keeping payables and invoices on track
a team to manage legal documents and research
dependable day-to-day IT and helpdesk support
people hired for your open roles
How an Engagement Works
From First Call to a Working Team
The same four stages for every service, so you always know what happens next.
Understand
We learn how the work runs today.
Design
We agree the scope and the people.
Onboard
Your team starts in your systems.
Manage
We review and adjust with you.
Medlink Workforce has helped us streamline our core operational processes and reduce internal workload. Their team integrated smoothly and continues to deliver consistent, reliable support throughout.
Industries We Serve
Outsourcing Shaped Around Your Industry
Healthcare OrganizationsAdmin and hiring support so clinical staff can focus on patients.
Professional Services FirmsWe handle the work around your billable time.
Accounting and FinanceExtra capacity for busy periods and everyday work.
Legal Firms and Legal TeamsDocument, research and hiring support you direct.
Education and ResearchSupport that follows the academic year.
Government InstitutionsRecruitment and admin support for public bodies.
Startups and TechnologyYour first hires and the operations behind them.
Mid-Size and Growing BusinessesGrow without adding overhead in every department.